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Bill Roth, Ulitzer Editor-at-Large

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LogLogic solution – just what the doctor ordered…

There’s nothing I like better than hearing from satisfied customers about how much time and money we’ve saved them, how we helped them pass a critical regulatory compliance audit or made their IT environments more secure. Here’s just a taste of our latest success story (you can get the full scoop by checking out the complete case study):

One of the largest and most acclaimed pediatric medical centers in the U.S., with a staff of over 1,000 scientists and pediatric researchers, needed to implement a comprehensive SIEM solution that was flexible enough to handle heavy loads and scale with the hospital’s needs. LogLogic’s IT Data Management tools proved to be just what the doctor ordered for this prominent hospital.

The hospital’s complex IT system of over 1,000 servers, more than 14,000 computers, as well as networked medical instruments, presented Manager of Information Security Richard Popson with a significant challenge when the time came to establish a Security Information and Event Management (SIEM) solution.

“Our search was really security and operationally-driven,” says Popson. “My long term goal within the hospital was to move forward to a complete SIEM solution, but I knew that first I needed a better way to handle our log data, provide visibility, and then tie correlation into the mix for a full 360 degree view.”

LogLogic’s ability to quickly, accurately and decisively pinpoint the cause of an issue won Popson over. “When you have a disruption in an enterprise environment, you want the investigation and resolution to be as quick as possible,” said Popson. “I knew LogLogic would provide us with that level of performance.”

LogLogic’s easy-to-use interface and simple installation were key features for the pediatric hospital. The initial deployment was up and running in just ten minutes. But the prime benefit for Popson was that LogLogic allows him to see the entire security landscape from a single system. “I don’t have to login to multiple products to figure out what’s going on,” says Popson. “The tightly coupled LogLogic Log Management and SEM products provide me with a centralized place to login and see all the information from all of my devices, and much more easily see what’s going on across the network.”

 “LogLogic is fantastic, from the company to the people to the product — LogLogic takes the time to listen to what I need and really do their very best to provide a complete service,” says Popson. “Unlike so many of the security products on the market that make a lot of promises, but don’t deliver anything all that necessary or meaningful, the power that LogLogic provides through logs is profound. The security landscape is changing and LogLogic gives me the ability and flexibility to change with it.”

 If you’d like to read more about this customer success story, check out the complete children’s hospital case study on our web site. While you’re at it, visit our Case Studies page where you’ll find many more compelling real-world stories of LogLogic products saving the day.

Categories: Case Study

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More Stories By Bill Roth

Bill Roth is a Silicon Valley veteran with over 20 years in the industry. He has played numerous product marketing, product management and engineering roles at companies like BEA, Sun, Morgan Stanley, and EBay Enterprise. He was recently named one of the World's 30 Most Influential Cloud Bloggers.